Return & Refund Policy
Urban Bonnet Co. 30-Day Return Policy
At Urban Bonnet Co., your satisfaction is our top priority. If you’re not completely happy with your purchase, you can return it within 30 days for a full refund or exchange. Here’s how:
1. Eligibility: Items must be in their original condition, unused, and in the original packaging.2. Request a Return: Contact us within 30 days of your purchase at support@urbanbonnetco.com with your order number and reason for the return.
3. Return Authorization: We will provide you with a return authorization and instructions on how to send your item back.
4. Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
5. Refunds/Exchanges: Once we receive your return, we’ll inspect it and process your refund or exchange. Refunds will be issued to the original payment method.
Note: Sale items are also eligible for returns under the same conditions.
If you have any questions, feel free to reach out to our customer service team. We’re here to help!
Urban Bonnet Co.
www.urbanbonnetco.com