Refund Policy

No Refund, All Sales Final Policy

We appreciate your business and want to ensure that your shopping experience with Urban Bonnet Co. is as transparent and straightforward as possible. Please take a moment to review our "No Refund, All Sales Final" policy.

1. All Sales Final: All purchases made through Urban Bonnet Co. are considered final. We do not offer refunds, exchanges, or returns on any products, unless otherwise explicitly stated.

2. Quality Assurance: We take great care in providing high-quality products and ensuring that they are in excellent condition when they leave our facility. If you receive a damaged or incorrect item, please contact our customer support team within 15 days of receiving your order, and we will do our best to address the issue.

3. Defective or Damaged Items: In the rare event that you receive a defective or damaged item, please provide photographic evidence and a detailed description of the issue to support@urbanbonnetco.com within 15 days of receiving your order. We will work with you to find a satisfactory solution, such as a replacement or store credit.

4. Cancellation Policy: You may cancel an order before it has been shipped. Once your order has been shipped, it cannot be canceled.

5. Special Considerations: Certain products or services may have unique refund or return policies. These will be clearly outlined on the respective product or service pages.

Please be sure to read and understand this policy before making a purchase. By completing a purchase with Urban Bonnet Co., you acknowledge and accept our "No Refund, All Sales Final" policy.

If you have any questions or concerns, please don't hesitate to reach out to our customer support team at support@urbanbonnetco.com.

Thank you for choosing Urban Bonnet Co. We value your business and look forward to serving you with the highest level of customer satisfaction.

 

Urban Bonnet Co.

www.urbanbonnetco.com

support@urbanbonnetco.com